One system for every lead, message and follow-up.
Leads die in inboxes, notebooks and forgotten chats. We build the system that catches all of them and follows up automatically.
This is not resold software. We design and build CRMs around how your business actually sells. And we trust the approach enough to run our own agency on it: our CRM handles our clients, two-way email, WhatsApp Business, questionnaires and invoices. The chatbot on this website captures leads straight into it while we sleep.
Built around your process, not the other way round.
Off-the-shelf CRMs force you to work their way, and most teams quietly stop using them. We map how a lead really moves through your business and build exactly that.
- Pipelines that match your sales flow
- Client records, documents and history in one place
- Team roles and permissions
- GDPR-conscious by design
Follow-up that happens without you.
The first business to follow up usually wins the client. Automated sequences make sure that business is you, every single time.
- Instant reply to every new inquiry
- Scheduled follow-up sequences
- Email and WhatsApp from one inbox
- Reminders your team actually sees
Proof: we run on it daily.
Our own agency runs on a CRM we built: clients, projects, invoices, client questionnaires, two-way email and WhatsApp Business. The AI chatbot on emarketing.al qualifies visitors and files them as leads automatically. We have built the same class of systems for client platforms in education and charter industries.
- Two-way email built in
- WhatsApp Business API integration
- AI chatbot lead capture, multilingual
- Client portal and questionnaire builder
Frequently Asked Questions
If you get more than a handful of inquiries a week, yes. Small businesses lose the most leads because everything lives in one person's phone and memory. A CRM does not add bureaucracy; it removes the mental load and makes sure every inquiry gets an answer and a follow-up.
Yes. We integrate the official WhatsApp Business API so conversations with clients appear inside your CRM next to their emails and records. Your team replies from one place and nothing gets lost when an employee changes their phone or leaves.
It answers visitor questions about your services in natural language, qualifies what they need, and captures their contact details straight into your CRM as a lead. The one on our own website runs securely server-side with rate limiting and captures leads 24/7, in multiple languages.
Ready-made CRMs charge per user forever and force your process into their template. We build a system shaped around your workflow, hosted on your infrastructure, with no per-seat licenses. You own it. For many businesses it pays for itself within the first year compared to subscriptions.
A focused CRM for a small team typically takes 2-4 weeks including migration of your existing contacts, training and a user guide. Larger platforms with client portals take longer. You get a working version early and we refine it in real use.